Privacy Policy

1. Information We Collect

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We may collect the following types of information:  

• Personal Information: This includes your name, address, phone number, email address, and vehicle information (make, model, year). We collect this information when you book an appointment.

• Payment Information: If you make a payment, we collect necessary payment details, such as credit card information. However, we use secure third-party payment processors, and we do not store your full credit card details on our servers.

• Vehicle Information: We may collect information about the condition of your vehicle before and after our detailing services, including photos and notes, to document our work and for quality assurance.

• Location Information: When you use our mobile service, we collect your location to provide our services at your requested address.

• Communication Information: We retain records of our communications with you, including emails, text messages, and phone calls.

• Website Usage Data: When you visit our website, we may collect information about your browsing activity, such as IP address, browser type, and pages visited.

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2. How We Use Your Information

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We use your information for the following purposes:

• To provide and manage our auto detailing services.

• To process payments and send invoices.

• To communicate with you about your appointments, inquiries, and promotions.

• To improve our services and customer experience.

• To maintain records and for quality assurance.

• To comply with legal obligations.

• To send promotional emails and text messages, where allowed by law. You can opt out of these at any time.

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3. Information Sharing

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We may share your information with:

• Third-Party Service Providers: We use third-party service providers for payment processing, website hosting, and other business operations. These providers are contractually obligated to protect your information.

• Legal Requirements: We may disclose your information when required by law, such as in response to a court order or subpoena.  

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.  

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4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.  

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5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.  

6. Your Rights

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You have the following rights regarding your personal information:  

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information, subject to legal limitations.  

• Opt-Out: You can opt out of receiving marketing communications from us.  

To exercise these rights, please contact us using the contact information below.  

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.